PPP Development Stage – Establishing Partnership Processes
10.3 What are the key partnership methods?
Participation is a key element of any partnership. In implies
the active engagement of partners and customers in sharing
ideas, committing time and resources, making decisions and
taking action to bring about a desired development objective.
Effective participation occurs when group members have an
adequate and equal opportunity to place questions on the
agenda and to express their preferences about the final outcome
during decision-making. Participation can occur directly
or through legitimate representatives.
Community and stakeholder
Understanding and acceptance of the PPP by residents is key
to the success of the policy and ultimately to any partnership.
It is of little value to go through the process of preparing
a policy and attempting to put it into practice, if the concerns
of the end users, have not been addressed. In preparing the
policy, the PPP committee should make a special effort to
ensure that the residents who will be affected by the project
have an opportunity to have their say the process. For example,
the committee could host public meetings or open houses to both
inform and solicit input from residents. At the conclusion of the
process, the committee could put in an advertisement in a local
paper indicating that the policy is now finished and providing
information on where copies are available.
The community is more likely to support a PPP policy if it
has participated in its development. The consultation process
leads to creation of a community, as opposed to a government,
Practice shows that there is never enough communication between
the partners. Regular meetings and discussions among the
partners during the course of the strategic planning process
will help to avoid misunderstandings and serious drawbacks
during the project execution.
A PPP brings together two or three completely different cultures,
so it may take time for each partner to become familiar with
the other’s corporate language, culture and approach to the business
at hand. Communication vehicles that could be used include:
- regular meetings;
- an internal newsletter;
- E-mail, Intranets, faxes and other electronic communication
- a communications committee made up of representatives from
all partners: public, private and community; and
- reports to the municipal council.
Dealing with conflict
Development interventions often change power relationships
between groups in society. Some groups stand to lose, while
others gain from such interventions; as a result, conflicts
may emerge. Conflicts are a common part of social interaction,
but they have a negative impact on all who are involved. Hence
effective mechanisms and techniques for conflict prevention, management
and resolution are necessary. Transparency and information sharing
can eliminate conflicts caused by incomplete or distorted
knowledge. Participation and ample space for the expression of
different viewpoints can prevent conflicts from occurring [see