PPP Development Stage – Identifying Partners
9.6 What are the key issues concerning the poor?
Capacity in relation to the poor
Which actor is best placed to work with the poor, to provide
an interface between the service supplier and poor communities,
to mediate and to resolve conflicts? In some cases this
will be an NGO, in others it will be the municipality and in others
the private sector may perform that role. The selection
of the actor best suited to play this role should depend on existing
Providers to poor communities
Who provides services to poor communities? Will a formal private
sector actor come in and disrupt existing supply strategies,
and hence marginalise poor communities or households? Often
the poor are served by small-scale providers. This service
delivery system may work well for the poor – or it may be exploitative.
It is essential to understand what needs are fulfilled (these
may not be service needs). Who presently serves the poor in informal
areas? What is the potential role of these existing providers
in a restructured service delivery approach?
Involving existing civil society
Existing NGOs and CBOs provide an important vehicle for working
with poor communities. Efforts should be made to draw them
into the partnership. Evidence suggests that those partnerships
that have included NGOs in the past, for instance, have targeted
the poor more effectively. CBOs can play an important role
in monitoring and in regulation.