Preparation Stage – Collecting Information

Further Guidance

Coates, S., Sansom, K.R. and Kaya, S. (2001):

PREPP – Improving utility watsan services to low-income communities. Paper presented at the 27th WEDC Conference, Lusaka, Zambia.

Economic and Social Commission for Asia and the Pacific (1997):

Guidebook on Private Sector Participation in Water Supply and Sanitation. United Nations: New York

Sansom, K.R., Franceys, R., Njiru, C., Kayaga, S., Coates, S. and Cari, S. (2003):

Servicing all urban consumers –
A marketing approach to water services in low- and middle-income countries; Volume 2: Guidence for managers. Water Engineering and Development Centre, Loughborough Univerity, UK.

The World Bank (1997):

Toolkits for Private Participation in Water and Sanitation. Toolkit 1 and 2.
Weinreich, N.K. (1999): Hands on social marketing –
A Step-by-Step Guide. Sage Publications, London.